All About the myAT&T App | AT&T Community Forums (2024)

Father's Day Gifts That Connect Us

To get the myAT&T App for your device:

Download the myAT&T App on your smartphone or tablet.
• Get the myAT&T App from the Microsoft Store.
• Text the word myATT to 556699 from any device and we’ll send you a link so you can download the app.
• Sign in to the app with the same ID and password you use to manage your account on att.com - your AT&T user ID and password.

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1. Sign in to the myAT&T App.
2. Under MY WIRELESS BILLS, MY TV BILL or MY INTERNET BILL, select See current and past bills.
3. Choose the bill you want to view.

Learn more about how you can access your bill with the myAT&T App.

1. Sign in to the myAT&T App.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.

Note: You can save time when you sign up with hassle-free paperless billing or AutoPay.

1. Sign in to the myAT&T App.
2. Under MY WIRELESS USAGE, you'll find your current usage.
3. From here, you can view your current balance info for talk, text, and data use by device.
If you have linked accounts, select MY WIRELESS USAGE and See all my usage.

Learn more about how you can get usage balances in the myAT&T App.

1. Sign in to the myAT&T App.
2. Go to UPGRADE-READY DEVICES.
3. Select the device you want to upgrade.
4. Select your new device and review your options.

Learn more about how you can upgrade to new phone or tablet in minutes.

To change your Wireless plan:
1. Sign in to the myAT&T App.
2. Under MY WIRELESS PLAN choose Manage your plan name.
3. Select Change your plan name.
4. Review the details and select Change plan.

To change your DIRECTV or U-verse plan:
1. Sign in to the myAT&T App.
2. Under MY TV PACKAGE select your plan.
3. Select View or Change your U-verse or DIRECTV Package.
4. Select Digital TV and modify your plan.

To troubleshoot your Wireless device:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select Wireless, from the top menu options.
4. Choose your area of interest and follow the steps.

To troubleshoot your TV or Internet service:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select TV or Internet, from the top menu options.
4. Use our Fix it now diagnostic tool or choose from several other support options.

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If you are running into snags when signing into the myAT&T App, we've got some tips to help you out.

You can now scan your fingerprint recognition to quickly access your account information. Learn how to enable this functionality in the myAT&T App.

Face ID can also give you quick access to your account information for iPhone X only. Find out how to add this feature to the myAT&T App for iPhone X.

If you forgot your AT&T password for signing in, you can easily reset it on the myAT&T App.

If you have forgotten your AT&T Email password, you can also sign in to change, reset, or update your email password in the myAT&T App.

Learn about the myAT&T App and get help signing in from AT&T Support.

You can also learn how to:
Check your OS with Device Support
Troubleshoot the myAT&T App
Find more myAT&T App help.

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(3)

Accepted Solution

Lista Negra

Compre un Iphone 13 pro Max por ebay pero el telefono vino parece reportado en lista negra de AT&T, estoy teniendo problemas con eso porque no me levanta se?al en ninguna red. Habra solucion para eso?

Questions

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10

1

Accepted Solution

Official Solution

Upgrade

I am trying to upgrade my devices and it is stating that “something went wrong please call” the issue is that I do not want to call and talk to anyone I want to convenience of being able to handle business online without having to speak to customer service. What is the issue

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Wireless

19

3

Accepted Solution

Passthrough is set up on the BGWDNS entries are blank so can't add the 8.8.8.8 recommended everywhereI have this problem every couple of months. The Google nest pros stop working with a pulsating yellow light. I used to reset the entire network, reinstall and it would start working again.But toda

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Retired employee home phe concession

I have been retired since 2005 and have been receiving a $25.00 AT&T Legacy long distance concession long before that. As of January 2024, HealthSmart (where I mailed a copy of my bill for reimbursem*nt) is no longer and this has been taken over by Alight. Alight has denied reimbursem*nt. I have

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anyone had issues with a voip phone. I have OOMA and now some numbers i can't call

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Switch primary account

I am a new customer and just noticed that when the account got set up for me and my family of seven, the wrong number was made the primary for the account (one of the children's not numbers). I need to get that corrected but can't find where to go.

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Is there a fee to cancel my landline service?

Is there a fee to cancel my landline service? If so, what is the fee amount? Thanks!

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email to text not working for my library users

As a courtesy my library provides text notifications for its users. However, all notifications to the users with AT&T mobile accounts aren't going through. They all get bounced back with the same error. This doesn't happen to any of our users who have other cell phone providers.&nbs

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All About the myAT&T App | AT&T Community Forums (2024)

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